The service
Naarvin Technologies (Pvt) Limited ("Naarvin") provides the Naarvin platform: finance software that reads your books, prepares reports, reconciliations, forecasts and drafts, and sends decisions to the people you authorize. The features included depend on your plan.
Accounts
- Your organization is responsible for who it invites, the roles it gives them and keeping sign-in details safe. Tell us at once at [email protected] if you suspect misuse.
- Each person must use their own account. Shared accounts are not allowed.
Your data
Your organization owns the data it puts into Naarvin and everything Naarvin produces from it. We process it only to provide and support the service, as set out in the data processing agreement, which forms part of these terms. You may export it and ask us to delete it at any time.
Decisions stay with people
Naarvin prepares, explains and recommends. Approvals, postings to your ERP and payments stay with the people your organization authorizes, and the AI can be wrong. Naarvin is not an audit firm, tax adviser or licensed investment adviser, and its output is not professional advice. Check important figures before you rely on them.
Acceptable use
- Do not use Naarvin to break the law, to process data you have no right to, or to send unsolicited messages.
- Do not probe, overload or try to get around Naarvin's security, or let anyone use the service to build a competing product.
Fees
Fees, billing periods and payment terms are those in your order form. Taxes are payable as the law requires; where Saudi law requires your organization to withhold tax from payments to Naarvin, give us the withholding certificate.
Availability and changes
We work to keep Naarvin available and secure and may change features to improve it. If we remove something your plan depends on, we will tell you in advance.
Confidentiality
Each side keeps the other's confidential information confidential and uses it only for this relationship. A signed confidentiality agreement between us continues to apply.
Liability
Neither side is liable for indirect or consequential loss. Unless your order form says otherwise, Naarvin's total liability is limited to the fees your organization paid in the 12 months before the claim. Nothing limits liability that cannot be limited by law.
Ending
Either side may end the service as your order form allows, or at once if the other side seriously breaches these terms and does not fix it within 30 days of notice. When it ends, you can export your data for 30 days, then we delete it as the data processing agreement sets out, or sooner if you ask.
Law and disputes
Your order form or signed agreement names the law that governs these terms and the courts or arbitration for disputes. We will try to settle any disagreement by talking first.